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Undersea cable: Voice, Data Services restored, says operators

Undersea cable: Voice, Data Services restored, says operators

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Mobile communication Operators on Monday announced restoration of voice and date services.

Mobile Communication services were disrupted on March 14, 2024, following undersea cable fibre cut which affected data and voice services.

The cut was said to have been recorded along the coasts of Cote d’Ivoire and Senegal.

Announcing restoration of services, the mobile communication operators said it pleased to announce that services have now been restored to approximately 90% of their peak utilization capacities.

All operators who were impacted by the cuts have taken recovery capacity from submarine cables which were not impacted by the cuts, and have thus recovered approximately 90% of their peak utilisation capacities.

Mobile Network Operators have assured the Commission that data and voice services would operate optimally pending full repairs of the undersea cables as they have managed to activate alternative connectivity to bring back the situation to normalcy.

 We extend our appreciation to telecom consumers for their patience and understanding during the downtime caused by the undersea fibre cuts.

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